Barbra speaks on reverse mortgages
Updated: Jan 29
HOPE NOW - an alliance between counselors, mortgage companies, investors, regulators and other mortgage market participants - invited Barbra to speak on how to communicate about reverse mortgages in plain language.
Her talk focused on the value of plain language standards and - specifically - how to better understand and communicate with reverse mortgage customers. By learning about adult literacy, we can talk with consumers in a language they understand and help them make more effective choices in the housing marketplace!