Barbra is an organizational consultant with over 25 years of experience managing high-impact communication projects that seek to transform processes, products, and—ultimately—people.

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She helps organizations develop clear information to support customers, increase efficiency, and reduce risk. Specifically, her focus is on disclosure—supporting organizations as they create clear, conspicuous, information that serves the customer, the organization, and regulators.

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Barbra is the Chair at the Center for Plain Language and has previously led judging on the annual ClearMark awards, which celebrate the best in plain language in the U.S. She is a frequent speaker to trade groups, advocacy organizations, and regulatory agencies on the topics of clear communication, consumer protection, and increasing governmental efficiency through plain language.